Using ITIL to bridge the IT-facilitie...

Data Center (Aug 24 2009)

1. At first blush, it may seem absurd to use the IT Infrastructure Library (ITIL) and energy efficiency together in the same sentence. After all, ITIL is a set of IT best practices governing, among other things, change, problem, asset and capacity management. It provides a systematic way to assure availability and reliability as IT rolls out new applications, does maintenance, installs severs, virtualizes, and reacts to problems and threats. Seen from another perspective, ITIL is also a doorway to IT culture. It provides a language that the employees in the IT shop use and can relate to. That's where the opportunity arises. If the ITIL language and framework can be applied to all facets of the data center on both the IT and the facilities sides, it can help both sides of the data center to communicate and shrink the IT-facilities divide. (Read Full Article)

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