Bits Blog: Zappos Says Hackers May Have Accessed Customer Account Details

Technology (Jan 16 2012)

1. The account information for millions of customers at Zappos.com, an online shoe and clothing company, may have been compromised by a hacking attack, the company’s chief executive, Tony Hsieh, wrote on Sunday in an e-mail to employees. In the message, posted on the Zappos Web site, Mr. Hsieh said a criminal “gained access to parts of our internal network and systems” through one of the company’s servers in Kentucky. He wrote, in capital letters, that the database containing complete credit card and other payment information for Zappos customers had not been accessed. Mr. Hsieh said the company would send an e-mail notifying the more than 24 million accountholders of the incident, including details about the information that might have been obtained: names, e-mail addresses, billing and shipping addresses, phone numbers and the last four digits of credit cards. The messages will encourage customers to create a new ... (Read Full Article)

   Bookmark or Share this article

Login to comment.