1. IT outsourcing buyers still don't care about sustainability

    IT outsourcing buyers still don't care about sustainability

    There's been no shortage of announcements by global IT service providers about their sustainability projects in recent years --from run-of-the-mill energy consumption reduction goals and LEED (Leadership in Energy and Environmental Design) certified buildings to more fascinating waste conversion to manure efforts and personal carbon calculators for employees. But for the most part, IT outsourcing buyers still don't care. "For most commercial clients, it is not top of mind," says Todd Hintze, managing partner at outsourcing consultancy Everest Group. "Clients will select the sustainable and environmentally friendly provider where it is shown to also meet the client's other--and generally higher prioritized--objectives of cost, quality, and performance. Rarely is it an explicit request."

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