1. Microsoft Probes Cause of Global Web Outage

    Microsoft Probes Cause of Global Web Outage

    Microsoft technicians on Wednesday continued to search for the cause of a massive outage that disrupted user access to Office 365, Skype, Xbox Live and other online services, in some cases for more than 16 hours.

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    1. We've monitored the infrastructure and have confirmed that restarting the affected systems remediated impact.
    2. In some cases, after signing in to OneDrive, users were unable to access their content.
    3. We've determined that the previously resolved issue had some residual impact to the service configuration for OneDrive.
    4. Users may be intermittently unable to sign in to the service.
    5. This would have impacted the ability for customers to authenticate to their Azure management portal (https://portal.azure.com), PowerShell, or other workflows requiring Microsoft Account authentication.
    6. Engineers will continue to investigate to establish the full root cause and prevent future occurrences.
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