A variety of Internet-based service providers have seen outages in recent months, raising questions about whether recession-induced cutbacks are killing reliability. Or is the increasing use of external cloud providers, coupled with near-instantaneous Twitter reports of outages, just making what's normal seem worse?
When eBay Inc.'s PayPal unit suffered an outage Aug. 3, one of the companies affected was Sailrite Enterprises Inc., a sailing supply company in Churubusco, Ind. Sailrite lost its customer payment services for six hours.
The next day, PayPal's services failed again --
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Most data centers have the ambience of bomb shelters, but not one built by retailer L.L. Bean.
The Freeport, Maine-based company made sure its new 18,000 square-foot data center had plenty of natural light and views of trees. It wanted something comfortable, conducive to work and environmentally sensitive. Natural light accomplishes all that.
"You don't mind being cooped up in a three-hour planning meeting; when your mind wanders you can look outside and see the clouds flow by," said Rocko Graziano, who managers the retailer's infrastructure operations and services.
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