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Q&A: DreamHost CEO Simon Anderson Discusses Outages and their Impact
Explore Web Host Industry Review (Feb 7 2012)
On January 20, DreamHost detected unauthorized activity on its database prompting it to reset all customer FTP passwords. About a week later, its VPS and dedicated hosting customers experienced outages after a Debian OS update went awry.
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With more than one issue in the span of a week, DreamHost technical support was working overtime to hang on to unhappy customers. While many DreamHost customers vowed their loyalty to the web host on Twitter, others were quick to threaten moving their business elsewhere, as some customer sites clocked more than 24 hours of downtime.
Q9 Houses NYSE’s Financial Transaction Infrastructure at Toronto Data Center
Explore Web Host Industry Review (Feb 3 2012)
Data center operator Q9 Networks announced on Thursday it has been selected by NYSE Technologies, the commercial technology unit of NYSE Euronext, to host a secure financial transaction infrastructure access center.
The agreement will extend the SFTI backbone into Q9′s Toronto data center, enabling Canadian customers to directly access services over the global capital markets network.
Developed in 2002 for the financial services community, SFTI is built to facilitate large quantities of electronic quotes, trades and market data traffic while ensuring reliable, ultra-low latency access to NYSE Euronext’s markets and other global trading venues and firms, including more than 1,300 market participants.
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Data Center Firm Terremark Completes Pci Dss 2.0 Certification
Explore Web Host Industry Review (Jan 31 2012)
Data center operator Terremark announced on Tuesday that it has received PCI DSS version 2.0 certification for six of its cloud-enabled data centers. This certification assures Terremark’s commercial and government customers that process credit card transactions that the supporting infrastructure is protected at the industry-recognized standard for payment-card security. Terremark’s announcement comes a month after it named chief operating officer Nelson Fonseca its new president. The cloud, colocation and managed hosting services delivered from Terremark’s facilities in Dallas, Miami, Sao Paolo, Amsterdam, Pleasanton, CA, and Culpeper, VA have all successfully maintained compliance with the PCI DSS for storing, processing and transmitting credit card information.
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Comment Mentions: Netherlands CA
Web Host NaviSite Completes SSAE 16 SOC 1 Audit
Explore Web Host Industry Review (Jan 30 2012)
Web hosting provider NaviSite announced on Monday that it has completed its annual SSAE 16 SOC 1 compliance for its data centers in Andover, MA and San Jose, CA. NaviSite says its SSAE 16 compliance also applies to managed services and managed cloud services in these two flagship data centers, as well as managed services in its Syracuse, NY and London, UK data centers.
This announcement comes less than a week after managed service provider Richardson Eyres added NaviCloud to its portfolio of services.
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Major DreamHost Outage Hits VPS, Dedicated Hosting Customers
Explore Web Host Industry Review (Jan 30 2012)
Many DreamHost customers are shopping around for a new web host after an outage on Sunday that lasted more than 12 hours, according to comments on its status page. This outage comes a week after DreamHost told customers to change their passwords after it detected unauthorized activity on its database.
According to an update on Sunday night from DreamHost CEO Simon Anderson, the downtime affected many of its dedicated and VPS customers, as well as some shared hosting customers. The post says the outage occurred after a Debian OS autoupdate removed essential packages from dedicated, VPS and shared servers. Anderson says DreamHost has now turned off autoupdates and will now manually update Debian after “significant testing.”
“There’s always a balance to be struck between speed, efficiency, security and issue prevention, but this event has shown us that we need to take a different approach,” Anderson said in a statement ...
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Technology Wholesaler Ingram Micro UK Offers ThinkGrid Cloud Services to Resellers
Explore Web Host Industry Review (Jan 26 2012)
Technology products wholesaler Ingram Micro UK announced on Thursday that it will offer ThinkGrid‘s cloud platform and cloud services to its resellers.
This comes three months after ThinkGrid announced that venture capital firm Runa Capital made a “significant investment” in its company, but didn’t disclose the specific amount.
Ingram Micro says this agreement will support its mission to become the leading aggregator of cloud services to the channel and will expand ThinkGrid’s global reach.
Ingram Micro recently launched its Ingram Micro Cloud program to offer channel partners business, sales and technical knowledge for selling and supporting cloud services. This program, combined with its ThinkGrid partnership, both support Ingram Micro’s focus on cloud computing technology.
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Cloud Platform ServiceMesh Gives Customers Access to Fujitsu Global Cloud
Explore Web Host Industry Review (Jan 26 2012)
January 26, 2012 -- Cloud platform provider ServiceMesh announced on Thursday that it now supports Fujitsu's Global Cloud Platform so customers can gain access to Fujitsu's global cloud computing footprint. This announcement comes two months after ServiceMesh completed a $15 million funding round led by Ignition Partners.
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UK Colocation Firm LDeX Launches Data Center as a Service
Explore Web Host Industry Review (Jan 26 2012)
London-based colocation provider London Data Exchange announced on Thursday that it has launched what it refers to as a “cloud colocation” service, a product officially named Data Centre as a Service, and designed to support service providers as they deliver cloud services.
The company says the product is aimed at cloud and on-demand IT service providers looking to deploy their cloud infrastructure within a third-party data center, offering a relative billing system that translates easily into a service provider’s own pricing model.
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UK Cloud Firm Richardson Eyres Offers NaviSite Cloud Portfolio to Customers
Explore Web Host Industry Review (Jan 26 2012)
Web hosting provider NaviSite announced on Wednesday that IT solutions and services provider Richardson Eyres has added NaviCloud to its portfolio of cloud offerings.
According to the press release, this partnership will help Richardson Eyres meet the growing demand for cloud-based managed services in Europe. The UK-wide partnership will cover all of NaviSite’s product range.
This announcement follows the recent launch of NaviSite’s cloud node and is the culmination of 12 months of association between NaviSite and Richardson Eyres.
Richardson Eyres says it chose NaviSite over other cloud platform providers after a lengthy period of in-depth analysis.
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Web Host Interoute Launches Virtual Data Center Infrastructure as a Service
Explore Web Host Industry Review (Jan 26 2012)
Web hosting provider Interoute announced on Thursday that it has launched Virtual Data Centre, its infrastructure as a service offering for enterprises.
According to the press release, Interoute’s virtual data center is built into the fabric of its pan-European network so organizations can deploy virtual computing and storage infrastructure for their enterprise applications. Built into the MPLS/IP network, organizations are assured of optimal routing, security, performance and end-to-end SLAs of 99.99 percent.
With this new offering, organizations can have the convenience of the public cloud with the security of a private cloud. Interoute says its network infrastructure provides the security of a private cloud, while the pay per use model makes it as cost effective as a public cloud.
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Comment Mentions: Amazon.com Europe Netherlands
AWS Storage Gateway Connects On-Premise Appliances to the Cloud
Explore Web Host Industry Review (Jan 25 2012)
In a long post on the Amazon Web Services blog Wednesday, Amazon launched the AWS Storage Gateway service, a tool for connecting on-premise software appliances with its cloud storage services, making its cloud products more accessible to users currently dealing entirely (or mostly) with on-premise IT.
Amazon says the new AWS Storage Gateway service enables data stored in a customer’s data center to be backed up to Amazon’s S3 storage, as EBS snapshots, which can be treated as backups, and restored to the on-premise hardware when necessary. The stored files can also be accessed as Amazon EBS volumes, which means data can be mirrored between on-premise applications and those based on EC2.
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Comment Mentions: Amazon.com
Fujitsu Touts Web Hosting Application of High-Density Server Rack
Explore Web Host Industry Review (Jan 25 2012)
Data center hardware manufacturer Fujitsu issued a press release this week saying that the scale-out potential demonstrated in a recent test of its PRIMERGY CX1000 Cloud eXtension server rack illustrated the possible web-hosting and telecommunications application of the technology.
According to Fujitsu, capacity tests carried out by Open-Xchange, developer of a communications software platform that is very popular among web hosting providers, demonstrated that up to 1.5 million concurrent users could be supported on a single 19-inch PRIMERGY CX1000 server rack.
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VMware Launches Online Cloud Solutions Marketplace for Partners, Developers, Clients
Explore Web Host Industry Review (Jan 25 2012)
Virtualization and cloud infrastructure provider VMware announced on Wednesday that it has launched its VMware Solution Exchange, an online virtualization and cloud solutions marketplace. Customers, partners and developers can use the marketplace to help simplify the process of evaluating and selecting solutions through its self-service portal. VMware also announced the general availability of the VMware vCenter Operations Management Suite.
The exchange offers partners and developers who integrate, interoperate or complement VMware’s product portfolio a one-stop location to market and sell their solutions. It allows customers to use search tools, explore multimedia content and engage with partners and developers.
VMware has a community of more than 2,000 technology partners who have built more than 3,500 applications and 6,000 infrastructure products compatible with VMware’s products.
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Data Center Firm QTS Transitions from SAS 70 to SSAE 16
Explore Web Host Industry Review (Jan 25 2012)
Data center operator and hosting firm Quality Technology Services announced on Wednesday that all of the company’s data center facilities have made the transition from auditing their processes and procedures via the SAS 70 auditing standard to the Statement on Standards for Attestation Engagements No. 16, or SSAE 16.
The SSAE 16 audit is broadly considered a replacement for the SAS 70 report, which many consider to be a flawed reporting system, since data centers are audited against standards and procedures laid out by the company being audited. SSAE 16 measures a facility’s processes against a set of standardized best practices.
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Comment Mentions: Quality Technology Services
Infinity Signs Deal to Provide UK Data Center for Web Host Cable&Wireless
Explore Web Host Industry Review (Jan 24 2012)
UK data center operator Infinity announced on Tuesday that it has signed a 15 year deal with cloud computing and hosting firm Cable&Wireless to provide a new data center to expand CWW’s data hosting capacity.
This announcement comes a couple weeks after Infinity named Ashley Davis its non-executive director.
According to the press release, CWW has made a multi-million investment as part of this agreement to support increasing client demand and will expand its capacity by 25 percent.
The 4.3MW data center will be based in the southeast of England and will be Tier III certified facility.
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Comment Mentions: Europe Infinity Martin Lynch
GlobalOne Acquires Australian Cloud Computing Application Provider Weblinc
Explore Web Host Industry Review (Jan 24 2012)
Cloud services firm GlobalOne announced on Tuesday that it has acquired Australian cloud computing application provider Weblinc. The terms of the acquisition have not been disclosed.
This announcement comes a month after GlobalOne launched GlobalOne Mobility, a new practice offering professional services for building, deploying and maintaining mobile cloud apps for consumer and enterprise environments. It also named Doug Maloney, former GM innovation and new business at Vodafone Hutchinson Australia, will lead the new division as VP mobility at GlobalOne.
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Web Host PEER 1 Plans to Double UK Workforce, Expand into New Office in 2012
Explore Web Host Industry Review (Jan 23 2012)
Web hosting provider PEER 1 Hosting announced on Monday that it plans to double its UK workforce in the next twelve months to 60 employees. This new recruitment drive will add 30 people in IT sales and technical support roles. PEER 1 will also expand into new office space in 2012 to support its plans.
This announcement comes close to two months after PEER 1 launched its public cloud division Zunicore in the UK.
According to the press release, PEER 1 has had 100 percent year over year growth since it launched in the UK in 2008. Last year, it opened a new 57,800 square foot data center in Portsmouth, UK.
PEER 1 has hired an internal recruiter to oversee the drive.
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Q&A: Rackspace’s Suaad Sait Discusses His New Role as Chief Marketing Officer
Explore Web Host Industry Review (Jan 20 2012)
January 20, 2012 -- Earlier this month, cloud and web hosting provider Rackspace Hosting appointed Suaad Sait in the company's newly created position of chief marketing officer. Suaad is a technology marketing veteran of more than 20 years, serving in various marketing roles at Reachforce, Pervasive, Ventix, Liaison Technology and DAZEL.
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A Look Inside DreamHost’s Email-Focused Technical Support
Explore Web Host Industry Review (Jan 19 2012)
January 19, 2012 -- In an interview with the WHIR, technical support manager for DreamHost Brian Hill says email support has proved to be the most effective for DreamHost's customer base, and that transparency is critical to keeping its customers happy.
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Cloud Firm Amazon Web Services Launches NoSQL Database Service
Explore Web Host Industry Review (Jan 18 2012)
January 18, 2012 -- Cloud services provider Amazon Web Services announced on Wednesday that it has launched Amazon DynamoDB, a managed NoSQL database service that allows database scalability. This news comes a few days after Amazon Web Services expanded its AWS Direct Connect to LA, Tokyo, Singapore, and London.
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Comment Mentions: Amazon.com
Web Host XIOLINK Completes Expansion at St. Louis Data Center
Explore Web Host Industry Review (Jan 18 2012)
January 18, 2012 -- - Web hosting and colocation provider XIOLINK announced on Wednesday it has completed its phase two upgrade at its St. Louis data center. XIOLINK invested an additional $2.3 million in the infrastructure, power and cooling of its 1111 Olive data center, increasing the capacity by 60 percent.
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HP Names Chief Strategy Officer to Lead Cloud, webOS Open Source Initiatives
Explore Web Host Industry Review (Jan 18 2012)
January 18, 2012 -- Technology giant HP announced on Wednesday it has named Bill Veghte the company's chief strategy officer. The move comes just four months after HP appointed Meg Whitman as president and chief executive officer.
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Comment Mentions: Microsoft Corp
Colocation Firm Telx Offers Customers Morphlabs Private Cloud Solution
Explore Web Host Industry Review (Jan 13 2012)
January 13, 2012 -- Cloud computing platform developer Morphlabs announced on Tuesday that it has partnered with colocation firm Telx to deliver the hosted private cloud solution to Telx customers. Morphlabs also announced that it is the first cloud provider to join the Metro Ethernet Forum, the defining body for Carrier Ethernet. This announcement comes a few months after Morphlabs appointed former E*Trade executive Lee Thompson its chief technology officer.
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Web Host The Bunker Opens Data Hall at Kent, UK Data Center
Explore Web Host Industry Review (Jan 13 2012)
January 13, 2012 -- UK web hosting and colocation provider The Bunker announced on Thursday it has opened a significant new high-specification data hall at its Kent, UK data center. The move comes a few months after The Bunker upgraded its core network to 10GB bandwidth capacity.
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